Sales Consultant Surveyor

Are you experienced in Sales? Do you enjoy developing customer relationships? Are you organised, confident and have an eye for detail?

We are a local business in Haywards Heath, and we are looking for a highly motivated and driven Sales Consultant Surveyor to join our growing sales team. With vast experience in providing tailor-made blinds and a bespoke service, we are seeking someone with a passion for delivering excellent customer service and a flair for interior design to help continue their aim of earning their customers future recommendations.

As a Sales Consultant Surveyor you will be using your “can do” attitude and superb communication skills to meet customers’ requirements and offering in-depth advice to help grow the business even further, whilst supporting team members and promoting the company ethos.

Duties & Responsibilities

• Review sales enquiries received and prepare for all calls
• Manage your diary
• Estimate in the home/office whenever possible and convert the lead to order
• Process the order; email the receipt to the customer with confirmation of the order.
• Be aware of new ranges/sales/promotions.  Ensure that price lists and samples are up to date.
• Provide all relevant samples, books and prices required for each visit
• Accurately measure the different types of windows for the most suitable Blind
• Agree specifications and window treatment/style etc
• Discuss with the customer their possible budget.
• Fill in all relevant boxes on the survey sheet and sketches where necessary.
• Secure the order by taking 50% deposit. Provide customer with a (written) receipt
• Telephone follow-up within 7 days unless the customer has accepted the order
• Pass on ideas to the sales team
• Assist the sales team with showroom maintenance
• Actively seek new leads, chase old leads and re-quote wherever possible.
• Be able to communicate with Suppliers.

The Person:

• A proven track record in sales (ideally within the Blinds trade but not essential)
• A genuine passion and interest in the business
• A consultative and understanding customer approach with excellent communication skills
• Happy working in a small team
• The ability to “muck in” and be self sufficient
• A follow-through attitude is important
• An empathetic nature
• Ideally working in a similar or allied market for a minimum of 5 years (preferred)
• Local to mid-Sussex area
• Excellent communicator.
• Education to A Level or equivalent (essential). A degree of equivalent (desirable)